Returns and Exchange Policy

RETURNS AND EXCHANGE POLICY AS OF APRIL 2020

Please email info@maison-q.com for returns or exchange enquiries. Only items with tags still intact and items that are in an unwashed, unaltered and unworn condition will be accepted and delivered back within:

a) 7 days from arrival of package for local delivery

b) 14 days from arrival of package for overseas delivery.

if the size you want is not available, we are unable to issue a cash refund but are able to give you store credits instead. For example if the apparel you bought costs $100, we will issue you a store credit of $100. This has no expiry date. The customer may choose to switch to another design or choose to receive store credits. 


CREDIT REFUND

 

Please email info@maison-q.com or WhatsApp +65 9127 7935 should you need further clarification. Thank you.